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Contact the Service Desk for Technical Assistance

The Service Desk staff assist students with a variety of technical queries such as login questions, e-mail account sign-in, navigation in an online course, myParker access and navigation, and technical questions regarding personal computer systems requirements and troubleshooting. Staff members provide technical support through email, walk-in assistance, appointments, and telephone.

Phone: On Campus Extension 7450, Off Campus 214-902-2430
In Person: North Building Suite 130 (next to the Library)


If you are on campus and require assistance with your online class, The Department of Online Education staff is available during normal business hours of 8:00 am – 6:30 pm, Monday through Friday. The Department of Online Education is located in the Temporary Building in Suite 103.

Make an Appointment 

If normal business hours do not fit into your schedule or you need additional help beyond walk-in assistance, contact the Department of Online Education at