The Office of Information Technology provides services to help Parker University faculty, students and staff use technologies in learning, teaching, research and administrative settings. The primary role of IT is to serve as a catalyst in working with the campus community to leverage technology to advance and support the mission and goals of the university.

We are committed to achieving the goals set forth in the IT strategic plan through the utilization of models of measurable and continuous improvement, best practices, and proven methodologies.

The IT service desk is located in the north building in suite 130.

For technical assistance or to report a system outage, please contact the service desk through one of the following:

On Campus Extension x7450
Off Campus 214 902 2430
In Person: 
Parker University 
2540 Walnut Hill Lane 
Dallas, TX 75229
Information Technology is located in the North Building, Suite 130.
General office hours: 
Monday - Friday: 6:30 AM - 9:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: CLOSED

Trevor Jones
Chief Information Officer 

Alicia Fairweather
Director of Enterprise Apps 

Tommy Walker
Director of Infrastructure Services 

Taylor Randle
Director of Client Services & IT Security 

James Coleman
Service Desk Supervisor 

Neil Halliday
Manager of Telecom Services 

Caleb Mauldin
Senior Systems Analyst Academic Operations 

Arthur Stevenson
Clinical Research Systems Analyst 

Wassem Sabri
DevOps Engineer 

Ted Wood
Senior Dev Ops Engineer/DBA 

John McPhillips
Senior Infrastructure Engineer

Randy Hunt
Network Engineer 

Kevin Thompson
Classroom and Lab Technology Coordinator

Thomas Dowell
Technical Support Analyst I 

Justin Rumskas
Service Desk Analyst I