The Office of Information Technology provides services to help Parker University faculty, students and staff use technologies in learning, teaching, research and administrative settings. The primary role of IT is to serve as a catalyst in working with the campus community to leverage technology to advance and support the mission and goals of the university.

We are committed to achieving the goals set forth in the IT strategic plan through the utilization of models of measurable and continuous improvement, best practices, and proven methodologies.

The IT service desk is located in the north building in suite 130.

For technical assistance or to report a system outage, please contact the service desk through one of the following:

 
Phone:
On Campus Extension x7450
Off Campus 214 902 2430
 
In Person: 
Parker University 
2540 Walnut Hill Lane 
Dallas, TX 75229
Information Technology is located in the North Building, Suite 130.
  
 
 
General office hours: 
 
Monday - Friday: 6:30 AM - 9:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: CLOSED
 
 

Trevor Jones
Chief Information Officer
tjones2@parker.edu 

Alicia Fairweather
Director of Enterprise Apps
aliciafairweather@parker.edu 

Tommy Walker
Director of Infrastructure Services
Tommy.Walker@parker.edu 

Taylor Randle
Director of Client Services & IT Security
trandle@parker.edu 

James Coleman
Service Desk Supervisor
jecoleman@parker.edu 

Neil Halliday
Manager of Telecom Services
nhalliday@parker.edu 

Caleb Mauldin
ERP Systems Manager
CMauldin@parker.edu 

Sergio Chapas
Senior Systems Analyst
SergioChapas@parker.edu

Akina Arakaki
Jr Systems Analyst
AArakaki@parker.edu

Saurabh Sawant
ERP Systems Analyst
SSawant@parker.edu

Siegfried William
Data Analytics Analyst
SiegfriedWilliam@parker.edu

Arthur Stevenson
Clinical Research Systems Analyst
AStevenson@parker.edu 

Wassem Sabri
DevOps Engineer
WSabri@parker.edu 

Ted Wood
Senior Dev Ops Engineer/DBA
TWood@parker.edu 

Rick Maroney
Senior Infrastructure Engineer
rickmaroney@parker.edu

Bobby Lour
Senior Network Engineer
bobbylour@parker.edu

Kevin Thompson
Classroom and Lab Technology Coordinator
KThompson@parker.edu

Thomas Dowell
Jr. Information Security Analyst
TDowell@parker.edu 

Justin Rumskas
Technical Support Analyst I
JRumskas@parker.edu