Common Questions

For Online Orientation:

Q: When will be Online Orientation be available for me to start?

A: Online Orientation will be available 21 days prior to the start of the trimester, or after you have been registered for your courses if you are within the 21 day timeframe.


Q: Who do I contact if I have a technical issue?

A: Reach out to the IT Service Desk and they will be able to assist you:


Q: Is Online Orientation at my own pace?

A: Most of Online Orientation is at your own pace and can be completed at any time of the day once the course is open. For many programs, there is one Synchronous (real-time) event where you get to meet your Program Director or Dean and ask questions regarding your program with current Parker students present to help provide a student perspective. This event will occur on August 26th, time of this event will be announced within your course.  


Q: I have a question that isn't answered here, who do I contact?

A: Please email or and we will direct your question where necessary.