Counseling Services On Campus


Counseling Services are free and available to all students and their spouses. The service is provided by a full-time licensed psychologist who can assist the student in the following areas:

Academic (test-taking anxiety; managing stress) Personal (e.g., self-confidence; social skills; anxiety; depression; self-esteem) Marital/Couple (e.g., communication skills; conflict resolution; lack of intimacy) Interpersonal difficulties (e.g., parent/family problems; peer conflicts)

During the pandemic, counseling is offered via Microsoft TEAMS from 8:00 a.m. to 5:00 p.m., Monday-Friday. Counseling sessions are by appointment. The counselor is Jacquelyn Elbel, Ph.D., a licensed psychologist, who has been at Parker since the Fall of 1988.   
Find out more about Dr. Elbel here
Email her at: 

To schedule an appointment please complete the request for counseling available under documents on this page and return it to Dr. Elbel via email or answer the following questions in an email to her: name, program, tri, type help needed (generally), several times you are available, urgency level. She will get back to you quickly to set up an appointment! 

Center Information

  • The objective of counseling is to help clients improve their well-being, alleviate their distress, resolve their crisis and increase their ability to solve problems and make decisions. Counselors enable and facilitate psychological growth and development by helping clients better use existing resources and skills or by guiding them in developing new ways to help themselves.
  • A counseling appointment typically lasts 50 minutes, and is free to Parker University students and their spouses.
  • Your appointment times are reserved exclusively for you. If you cannot keep your appointment, please contact the office as soon as possible so that others may utilize the time. If you miss an appointment please contact the counselor to reschedule. 
  • The office telephone number is 972-438-6932 x7155; you may leave a message for Dr. Elbel on her voice mailbox at any time of the day or night. She does not check voicemail when off campus. If a crisis arises during the evening or weekend, use your Campus Care telehealth app to access counseling.
  • You have the right to decide if you desire counseling services. If you prefer a professional from the community, we shall provide you with the names of other qualified therapists. You have the right to terminate counseling at any time without any moral or legal obligation.
  • All information revealed by you to the counselor will be kept strictly confidential and will not be revealed to any other person or agency without your written permission except those situations which by law a counselor is required to report. These include: (1) if you threaten bodily harm or death to yourself or another person; (2) if you report the physical or sexual abuse of a minor child; (3) if you report the physical or sexual abuse of an elderly person (4) if you report sexual abuse or exploitation by a mental health provider. 
  • Any complaints against a counselor may be reported to the Dean of Student Development or though the counselor's professional licensing board.

Useful Web Sites

Information from anxiety to relationships available through links to different web sites. 

Substance Abuse Treatment & Recovery Resources Dallas

Financial Guidance for Those Leaving Abusive Relationships

This website includes a very comprehensive checklist for leaving an abusive relationship. Financial constraints are usually significant and long lasting. Advice is given for planning an exit safely and effectively. Included are national and local resources.

Student Success Workshops: Adjustments above the Atlas

Stress Management and Using Temperament for Success, w/Dr. Elbel

Study Skills and Time Management w/Stratton Poulson

Test Taking Skills w/Stratton Poulson

Sleep Smarter—Be Smarter, w/Dr. Elbel

Overcome Test Anxiety, w/Dr. Elbel 

National Boards Game Plan 

Previous workshops are always available by Vodcast (on Campus Life - Student Affairs-Student Affairs Information--Vodcasts of Student Success Workshops) or at this link:

Counseling is available 24/7 through ComPsych. Both crisis counseling and up to 6 sessions of  individual (or couples) counseling are free and confidentially available to you. To register, sign up at Web ID: PARKU. Compsych also has psychological  information on this site. It also provides free legal consultation and financial guidance. To access, sign up at The Web ID is ParkU. The phone number is 800-272-7255. 
Counseling (crisis and individual (or couples)) is also available 24/7 through your MyBenefitsWork app, Campus Care.
Living with Worry and Anxiety

guide_to_living_with_worry_and_anxiety_amidst_global_uncertainty_en-us.pdf  Most college students deal with worry and anxiety. This practical and easy-to-read guide includes specific and empirically validated activities and approaches to help with worry and anxiety that come with any situation. The graphic representations make it even more accessible and relatable. COVID-19 and our reactions to it are discussed.