To view the list of programs currently approved by the Texas Veteran Commission and the Department of Veteran Affairs for eligible students to utilize VA Education Benefits, please search for Parker University on this website here.

To learn about the Chapter 33 Enrollment verification process click HERE

Effective for periods of enrollment on or after January 1, 2021, Parker University will provide a 10% Tuition Discount to all Veterans and eligible dependents of Veterans. 

Parker University honors its Veterans by providing the following discounts:

• The Tuition Deposit and Application Fees are waived for all Veterans
• Parker Grant and Merit Scholarships are also available to qualified Veterans pursuing undergraduate degrees
• Presidential and Merit Scholarships are available to DC seeking Veterans

For more information on grants and scholarships for Veterans or to determine eligibility, contact Parker One Stop at: Ask1Stop@parker.edu or 214-902-2424.

Payment for tuition, fees, books, and housing can vary depending on your chapter, your location, and the types of courses you are taking. Please view the GI Bill® Comparison Tool: VA.gov for the most accurate payment information.

VA Education Benefits – All major VA benefits are processed by Parker University dependent upon the Veteran’s or Dependent’s eligibility. Information about benefits and eligibility can be found at va.gov. The most utilized benefits at Parker University include:

• Post 9/11 GI Bill® (Chapter 33)– higher education and training benefits to Veterans, Servicemembers, and their families who served after Sept. 10, 2001.
  • Yellow Ribbon Program–  The Yellow Ribbon Program is designed to supplement those veterans whose educational expenses are covered at 100% under the Post-9/11 GI Bill®, as follows: The Post-9/11 GI Bill® provides a tuition benefit up to the highest public, in-state undergraduate tuition rate. For veterans who qualify under Yellow Ribbon, Parker University (in partnership with VA) assists with the remaining tuition gap.
• Montgomery GI Bill® (Chapter 30)– assists active duty and reservists with the pursuit of higher education degrees, certificates, and other education and training.
• Survivors’ and Dependents’ Educational Assistance (Chapter 35)– offers education and training opportunities to eligible dependents of Veterans who are permanently and totally disabled due to a service-related condition or of Veterans who died while on active duty or as a result of a service-related condition.
• Veteran Readiness & Employment (Chapter 31)– for Veterans with service-connected disabilities. For additional information about VR&E, contact the Regional Office in the state of the Veteran.

Utilizing Benefits at Parker University:

Parker University is approved by the Texas Veterans Commission to certify eligible students for VA Benefits enrolled in approved academic programs. Veterans that wish to utilize their benefits must submit the following documents to the VA School Certifying Official in the Registrar’s Office:

• VA Enrollment Certification Request Form – must be submitted each term
• VA Certificate of Eligibility
• Copy of DD-214 (Veteran only)
• Copy of VA 1905 (VR&E only)
• Official military transcript (Veteran only)
• All academic transcripts from previous schools attended

Contact Parker One Stop at Ask1Stop@parker.edu for more information regarding VA Education Benefits.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://www.benefits.va.gov/gibill.

Parker University participates in the Department of Defense (DoD) Tuition Assistance (TA) Program providing postsecondary programs available to the military community. 

TA eligible programs at Parker University are as follows:

• Associate of Applied Science in Health Information Technology
• Bachelor of Business Administration in Health Care Management
• Bachelor of Science in Computer Information Systems
• Bachelor of Science in Health Information Management
• Bachelor of Science in Strength and Human Performance
• Master of Business Administration
• Master of Science in Clinical Neuroscience
• Master of Science in Functional Nutrition
• Master of Science in Neuroscience
• Master of Science in Strength and Human Performance

Active Military Tuition Rate is $250 per credit hour for online undergraduate and master’s programs. This amount reflects only tuition in accordance with DoD Instruction 1322.25. Rates do not include costs associated with room, board, distance learning, equipment, supplies, books/materials, exams, insurance, parking, transportation, admissions, registration, or fines. Compare tuition costs here.

Active military servicemembers requesting tuition assistance may contact:

Ms. Ginger Bonton

Director of Undergraduate Admissions

214-902-3494 

gbonton@parker.edu.

Please refer to the below links and Military Education portals for other military benefits and resources:

https://benefits.va.gov/benefits/
https://www.goarmyed.com/
https://www.navycollege.navy.mil/
https://www.fastweb.com/

Parker University is committed to supporting our military and veteran students with accessible, confidential, and compassionate mental health care. Whether you're transitioning from active duty, managing service-related stress, or seeking ongoing support, we are here to help.

On-Campus Counseling Services

Our Counseling Center offers free, short-term mental health services to all students, including veterans.

We provide:

• Individual Counseling (in-person and virtual): Addressing issues such as stress, anxiety, depression, and adjustment challenges.

• Referrals: Connections to specialized care within the Dallas-Fort Worth area for needs beyond our scope.

To schedule an appointment, please complete the Counseling Request Form or log into your TherapyNotes Portal if you're a returning client.

Off-Campus Resources for Veterans and Active-Duty Military and Spouses

Cohen Veterans Network – Metrocare (Addison, TX)
Delivers high-quality, evidence-based mental health care to post-9/11 veterans and their families.
16160 Midway Rd, Suite 218, Addison, TX 75001
(469) 680-3500
https://www.cohenveteransnetwork.org

Dallas Vet Center
Provides confidential counseling and group support for combat veterans, survivors of MST, and their families—no VA benefits required.
8610 Greenville Ave, Suite 125, Dallas, TX 75243
(877) 927-8387
https://www.vetcenter.va.gov

Recovery Resource Council – Enduring Families Program
Free mental health counseling for veterans and their families, including virtual sessions.
(817) 332-6329
https://recoverycouncil.org

Metrocare Veterans Peer Network
Offers peer support, case management, and connections to housing, substance use, and mental health services.
4900 S. Lancaster Rd, Dallas, TX
(805) 302-9494
https://www.metrocareservices.org

Boot Campaign (Dallas-based)
Provides wellness programs and financial support for veterans with PTSD, TBI, chronic pain, or sleep issues.
https://bootcampaign.org

Wounded Warrior Project
Offers mental health services, peer support, and community reintegration programs for veterans.
https://www.woundedwarriorproject.org

Warrior Care Network
Provides intensive outpatient programs for veterans dealing with PTSD, traumatic brain injury, and related conditions.
https://www.warriorcarenetwork.org

TimelyCare: Virtual Mental Health Support

In addition to on-campus services, Parker University partners with TimelyCare to provide 24/7 virtual mental health support at no cost to students. TimelyCare offers:

• TalkNow: On-demand, 24/7 emotional support via phone, video, or chat.

• Scheduled Counseling: Pre-scheduled sessions with licensed counselors.

• Psychiatry Services: Appointments available through referrals.

• Health Coaching: Support for developing healthy lifestyle behaviors.

• Self-Care Content: Guided resources for stress management and well-being

Emergency Support

If you are in crisis or need immediate assistance, please contact:

• 988 Suicide & Crisis Lifeline: Dial 988 for 24/7, confidential support.

• Military OneSource: Available 24/7 at 1-800-342-9647 or MilitaryOneSource.mil, offering counseling and resources for service members and their families.

• TimelyCare TalkNow: On-demand, 24/7 emotional support via phone, video, or chat. https://app.timelycare.com/auth/login

University Process for Resolving Veteran Student Complaints Submitted to the Department of Defense

I. Purpose
This process outlines the university’s procedure for responding to and resolving complaints submitted by veteran students to the Department of Defense (DoD), ensuring timely, fair, and thorough resolution in compliance with federal regulations and the Principles of Excellence.

II. Scope
This process applies to all university departments that provide services to veteran students, including but not limited to Admissions, Financial Aid, Registrar, Student Accounts, and Academic Affairs.

III. Responsibilities

• The Associate Provost of University Compliance serves as the primary point of contact for all DoD-submitted complaints.

• The AP of University Compliance or Student Affairs Office will coordinate the formal investigation and resolution.

• The AP of University Compliance will oversee communication with DoD representatives and ensure timely responses.

IV. Process

1. Receipt of Complaint Notification

   • The university will receive official notification of the complaint through the DoD Postsecondary Education Complaint System (PECS) portal or via designated email from the DoD.

   • Upon receipt, the complaint is logged and assigned a tracking number.

2. Internal Notification and Case Assignment

   • Any relevant university officials responsible for oversight are notified.

   • A case investigator is assigned based on the nature of the complaint (e.g., financial aid, academic, billing).

3. Initial Case Review (Within 3 Business Days)

   • The assigned investigator reviews the complaint details, collects relevant documentation, and identifies the university staff or departments involved.

   • The student is contacted to confirm receipt of the complaint and provided a timeline for resolution.

4. Investigation and Documentation (Within 10 Business Days)

   • A thorough investigation is conducted, including interviews with staff, review of records, and analysis of policies and procedures.

   • All findings are documented and evaluated for compliance with university policies and DoD requirements.

5. Resolution and Response (Within 15 Business Days)

   • A written response is prepared addressing each aspect of the complaint, including findings and any corrective action taken.

   • The response is submitted to the DoD through the PECS portal and a copy is provided to the student.

   • If the complaint is substantiated, appropriate corrective actions are implemented and documented.

6. Follow-Up and Closure

   • The AP of University Compliance ensures any promised remedies are carried out (e.g., account corrections, policy updates, staff training).

   • The case is closed in the internal tracking system, and a satisfaction follow-up may be sent to the student.

7. Annual Review and Reporting

   • Complaints received via the DoD are reviewed annually for patterns or recurring issues.

   • A summary report is submitted to university leadership to inform improvements in services for veteran students.

V. Non-Retaliation Statement
Veteran students are protected from retaliation for filing complaints. The university will not take adverse action against a student who exercises their right to report a concern to the Department of Defense.

Students may submit complaints through the university student complaint process found HERE or through PECS HERE.

VI. Contact Information 
Alaina Mount

Associate Provost of University Compliance
Phone: 972-438-6932 x 7156
Email: amount@parker.edu
Office Location: N102

Military connected students may request on-campus peer mentorship opportunities through our ParkerPALS program. Information on ParkerPALS can be found HERE. 

External mentorship opportunities can be found through the American Corporate Partners Mentorship Program.